All game outcomes are determined by a Random Number Generator to ensure fair play, as part of the terms of our gaming license. We are independently audited and tested regularly to ensure that all procedures are being adhered to correctly, and that all systems are functioning as expected.

As all of our games use a Random Number Generator to produce the result, it doesn't matter how long you've been with us or how much you have played as it's just down to chance as to when you win.

If you need any further assistance, please see our contact details here.